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- Request for returns must be made by phone or e-mail and must be authorized by Reconstructing History; unauthorized returns will NOT be accepted.
- The original item and packaging must be intact.
- The item must be unused, undamaged and in resalable condition as determined by RH.
- The request for return must be made within five (5) business days of receipt.
- Product must be returned within fourteen (14) business days after authorization for return is issued.
- If these criteria are met, a full refund will be made minus shipping costs.
- Shipping charges are never refundable.
Under certain circumstances, exchanges or store credit may be extended in lieu of refund. Please contact us for details. Custom-made items are not returnable.